Payment Policy

Last Updated: December 12, 2025

Payment Policy

Introduction

At Shelvino, we are committed to providing a secure, transparent, and seamless checkout experience for every customer. We understand that security and clarity regarding financial transactions are paramount when purchasing premium Solid Oak Wine Racks and Integrated Home Bar Systems. This Payment Policy is designed to outline our accepted billing methods, our industry-leading security protocols, and our commitment to an honest “What You See Is What You Pay” pricing model.

Accepted Payment Methods & Currency

To ensure convenience and accessibility for our customers, we accept a variety of trusted payment methods. All transactions on our website are processed exclusively in U.S. Dollars (USD).

We currently accept the following payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.

Excluded Payment Methods:
To maintain the highest level of transactional security and speed, we do not accept personal checks, money orders, direct bank transfers, or Cash on Delivery (COD).

Payment Security & PCI Compliance

The protection of your personal and financial data is our highest technical priority. We employ robust security measures to ensure that your sensitive information remains private.

• 256-bit SSL Encryption: Our entire website is secured with an industry-standard 256-bit SSL (Secure Sockets Layer) certificate. This technology encrypts all personal and financial data during transmission from your browser to our payment processor.
• PCI-DSS Compliance: Shelvino strictly adheres to the Payment Card Industry Data Security Standard (PCI-DSS).
• Secure Processing Guarantee: We utilize certified, highly encrypted third-party payment gateways. We never store your full credit card number or original CVV security code on our local servers. Only the billing information and the last four digits of the card are retained for verification purposes.

Billing, Taxes & $0 Hidden Fees

We believe in radical transparency. Our pricing structure is straightforward, ensuring there are no surprises at the end of your shopping journey.

• Zero Hidden Fees Commitment: We solemnly promise that there are no hidden surcharges, no unexpected processing fees, and no invisible subscription traps. The total amount displayed in your shopping cart during checkout is the final amount you will pay.
• Transparent Total Cost Formula: Your final checkout amount is calculated as follows:

  Product Price + Shipping Fee (if applicable) + Sales Tax = Final Total Amount

• Sales Tax Compliance: Based in Tennessee, we are required by law to collect sales tax on orders shipped to addresses within the state of Tennessee. For all other states, the system will automatically calculate and display the applicable sales tax based on your local jurisdiction and shipping destination at the time of checkout.

Payment Processing & Fraud Prevention

• Immediate Authorization: Upon the successful submission of your order, your chosen payment method will be immediately authorized and charged for the total order amount. You will promptly receive an automated order confirmation email containing your official invoice.
• Payment Failures: If your transaction is declined, please verify that your billing address matches the information on file with your bank, check your CVV code, and ensure your card is active. If a payment is not authorized, an order will not be generated.
• Fraud Defense: To protect our customers and our business, our system automatically screens for high-risk or suspicious transactions. Shelvino reserves the right to contact customers for additional verification or to cancel any order if the payment cannot be verified as secure.